You can purchase tickets online via our website or via Eventbrite, or at the event on the day for an extra £2 for each ticket if the event has not already sold out. We strongly advise buying tickets in advance to avoid disappointment.
A Child ticket is valid for visitors aged 3 to 15 years old. Children aged 2 or under do need a ticket to enter, which is free.
A Family ticket is valid for 4 people only. A Family ticket is valid for 2 Adults + 2 Children or 1 Adult + 3 Children. Children aged 2 or under do need a ticket to enter, which is free.
Group tickets are valid for groups of 10 visitors or more, irrespective of age.
A disabled person purchasing a ticket may bring one essential companion free of charge. Please purchase a ticket first and then apply for a personal assistant ticket. To apply for personal assistant tickets, please fill out the application form here. For any further queries around accessibility please email firstname.lastname@example.org
Personal Assistant Ticket applications need to be received a minimum of 3 working days prior to the date you wish to visit. Each application will be assessed on a case-by-case basis. We aim to respond to all Carer Ticket requests within 24 hours.
You do need to arrive at the event at the entry time you chose when you booked your tickets. This is to avoid overcrowding and for health and safety purposes. If you arrive a little early or a little late, don’t worry, you will not be refused entry to the event. Please note the last entry is at 18:00.
You can print your tickets or show the tickets on your phone to our team at the entrance. Please have the barcode showing so that your tickets can be scanned on your phone or your printed tickets.
We are not able to offer refunds, duplicates or exchanges for unwanted tickets or tickets bought in error.
Dino Kingdom is an outdoor event, and cancellations will not be offered the event of poor weather.
If extreme, unsafe weather conditions force us to cancel the event, you will be offered an alternative date. We will communicate any cancellations by 8am on the day of the event. You will be notified by email with your options.
When buying the ticket on our website, you can only enter the discount code on the page where you select your tickets. The code should be entered before you pay. Once the tickets have been purchased, we cannot apply the discount retrospectively.
Information about your chosen time slot is printed on your ticket